Frequently asked questions

We only work with original and high-quality certified parts. Popular models are in stock; rarer ones take 1–3 days to deliver, sometimes from other countries.

All of them: iPhone (from iPhone 6 onward), all MacBooks, iMac, Mac mini, Mac Pro, all iPads, Apple Watch (Series 3 onward), AirPods of all generations including Max. For very old models, check with us – sometimes it is a question of parts availability.

In most modular repairs (screen, battery, connector) your data stays intact – we do not need to access it. For complex cases (such as cleaning after liquid damage) we warn you about risks upfront and back up your data if possible.

Yes. We disassemble, carefully dry and clean the device, and replace any damaged modules. The sooner you bring it in after a spill, the better the chance of saving it. Express and overnight service is available. Liquid damage diagnostics is paid, but deducted from the service cost if you proceed. We do not do logic board work.

Yes, with caveats. Diagnostics of such cases is paid (opening the device shows what was done). We will honestly tell you whether it can be fixed and how much it costs. Our warranty covers only our work, not traces of previous repairs.

Price = part cost + labor. Base prices are listed on device pages and in the Pricing section. The exact amount is confirmed after inspection – sometimes it is cheaper if the problem is simpler than expected. No hidden charges after you approve the quote.

Repairs are in Serbian dinars (RSD) at the current rate. Sales and accessories are usually in euros (EUR). We accept both and convert to whichever is more convenient for you.

Yes, we accept cash, cards (Visa, Mastercard) and bank transfer. For B2B – invoice and non-cash payment.

Yes: for returning customers, multiple devices repaired at once, students, and trade-in (discount on a new device when you hand in your old one). Just ask on Telegram.

Up to 90 days on all modular repairs (screen, battery, connectors, camera). Water damage repair – 30 days (liquid cases are harder to guarantee long-term). Warranty covers our work and the parts we install.

Bring it back – we will look at it for free. If it is our work or our part, we redo or replace it at no charge. If it turns out to be a different issue, we will tell you honestly and agree on a new repair.

New devices – full manufacturer warranty (1 year from Apple). Used devices (including post-service ones) – our warranty up to 90 days. All terms are written down at purchase.